Privacy Policy

Privacy Policy – Sellonica.shop

This privacy policy (“Policy”) describes how Sellonica.shop (“Company”, “we”, “our” or “us”) collects, uses, and shares personal information of consumer users of our website, www.sellonica.shop (the “Site”).

This Policy applies to all users visiting our Site and purchasing our products. It does not apply to websites that publish different privacy policies.

WHAT WE COLLECT

We collect information from you in the following ways:

1. Information You Provide Us
We collect your name, billing and shipping address, email address, phone number, and payment details when you place an order or interact with us directly on the Site.

2. Information From Other Sources
We may receive information about you from third-party platforms, such as payment gateways (PayPal, Cashfree, CCAvenue Stripe, etc.), shipping providers, or marketing partners.

3. Information Automatically Collected
When you visit our Site, we may log details such as your IP address, browser type, operating system, pages viewed, time spent on pages, and other browsing data.

4. Cookies
We use cookies to improve your browsing experience. These cookies help us remember items in your shopping cart, track abandoned carts (to send cart reminders via email/SMS), and personalize your experience.

USE OF PERSONAL INFORMATION

We use your personal information for the following purposes:

  • To process, fulfill, and deliver your orders.

  • To provide customer support and respond to your inquiries.

  • To improve our website, products, and services.

  • To send confirmations, invoices, updates, and support messages.

  • To share promotional offers, product launches, and news (you may opt out anytime).

  • To protect against fraudulent or unauthorized transactions.

  • To comply with legal and regulatory obligations.

SHARING OF PERSONAL INFORMATION

We may share your personal information in the following cases:

  • With Your Consent – For example, if you allow us to share information with a marketing partner.

  • Business Transactions – If Sellonica.shop is involved in a merger, acquisition, or transfer of assets.

  • Legal Compliance – To comply with applicable laws, government requests, or legal processes.

  • Protection – To enforce our terms and policies, or to protect rights, property, and safety.

  • Service Providers – With trusted third parties (such as shipping carriers or payment processors) who help us operate our business.

  • Aggregated Data – We may share anonymized or aggregated data that does not identify individuals.

INFORMATION CHOICES AND CHANGES

  • You may opt out of our marketing emails or SMS at any time by following the unsubscribe instructions.

  • Even if you opt out of marketing, we may still send you essential communications regarding your orders or account.

  • You can disable cookies in your browser, but this may affect your shopping experience on our Site.

CONTACT INFORMATION

For any questions or concerns regarding this Policy, you can contact us at:

Sellonica.shop
Email: support@sellonica.shop
Address:  Barpeta, Assam, India – 781316

Sellonica.shop